Get Glam’d · The details
Good questions.
Gorgeous answers.
Everything you need to choose your hair and prepare for your appointment.
Which texture should I choose?
Body wave offers soft movement, straight gives a polished finish, and curly or wet and wavy textures bring more definition and volume. Browse the bundle collection, then choose the texture you’ll enjoy wearing and maintaining.
How many bundles do I need?
It depends on your length, desired fullness, head size, and install. Longer lengths often call for more hair. Check the product details and ask during a consultation if you want help planning your look.
Can the hair be colored or heat styled?
Many styles can be customized, but results depend on the hair and its color history. Have a professional perform a strand test before coloring, use heat protectant, and follow the care instructions for your product.
How should I care for my hair?
Detangle gently from the ends upward, cleanse and condition as directed for your texture, dry thoroughly, and protect your hair at night with satin or silk. Your stylist can tailor a routine to your install.
Can I get hair for my appointment?
Yes. Shop the hair you need ahead of your appointment and use code DONTSHIP for in-salon pickup. Book your service through our appointment page and allow enough time for your hair to be ready.
When will my order ship?
Available shipping options and charges appear at checkout. Processing and transit can vary by item and destination; look for your order confirmation and tracking update. For an order question, contact Customer Care with your order number.
What is the exchange policy?
Please read our current Refund & Exchange Policy before purchasing. Contact us before returning any item so we can review eligibility and next steps.
How do I book or change an appointment?
See the service categories and availability on our booking page. For an existing appointment, use the link in your Acuity confirmation to manage it, or contact us for help.
Still wondering?
Send us your question and we’ll help you find the right next step.
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