Get Glam’d · Customer Care
We’ve got you.
A little clarity makes the whole experience feel better.
Order & delivery
Shipping choices and charges are shown at checkout. Watch your email for order and tracking updates. Include your order number when contacting us so we can help quickly.
Ask about an order →Exchanges
Our current policy covers eligibility and next steps for unopened, unused hair. Please review it and contact us before sending anything back.
Read the policy →Appointments
Explore sew-in extensions, wig installs, and natural hair and color services. To manage an existing booking, use the link in your Acuity confirmation.
Explore appointments →Hair care & questions
Find quick guidance on textures, upkeep, appointment hair, and ordering in our most asked questions.
Visit FAQs →Need a personal answer?
Tell us your name, order number if you have one, and what you need help with. We’ll take it from there.
Contact us → Email Customer Care →